CALL: 0203 146 6755
Online booking is the fastest way to book in - we are open 7 days a week and same day appointments are often available. If you can't find an available time feel free to get in touch - we will always do our best to fit you in especially if you are in a lot of pain!
For medical or legal reasons we will need to take all contact details including your date of birth and an email address. We confirm your appointment immediately by email and ask you to advise us of any special requirements or needs you may have prior to the appointment.
We ask you to wear comfortable clothes you can move in. You may be asked to dress down to underwear but we will work to whatever comfort level suits you. Alternatively we suggest sports wear such as sports bra and shorts.
Each of our clinics has a dedicated waiting room area and WC facilities. Please wait until you therapist is ready to see you for your appointment.
For our osteopathy, physiotherapy and acupuncture appointments we are legally obliged to take a full medical history in order to ascertain a diagnosis and ensure you are safe to treat. Even if you've had treatment elsewhere before, we still need to ensure you've been screened for appropriate treatment.
For most routine cases we aim to complete the consultation safely and quickly within 5-10 minutes.
This is followed by a physical examination including orthopaedic testing and tissue palpation to ascertain a diagnosis.
We explain what we found, what we think is going on, and what we propose to do. You get a clear picture: this is the issue, this is how many sessions it will take, here is what you can do at home.
From the very first consulation we aim to have a working diagnosis and ready treatment plan to bring you relief from your symptoms.
We guarantee same day, hands on treatment if safe and appropriate to do so and barring any complications aim to get started with treatment as quickly and safely to do so.
We will always ensure to explain what our treatment plan will be and the clinical reasonning behind it - you'll always be asked for consent throughout the treatment to ensure you are comfortable.
You may receive some exercises, rehab and lifestyle information and some homework for after your appointment. Each therapist will provide you with their direct contact details so you are always ensured a point of care even outside the clinic.